Coronavirus impacting international mail services

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Re: Coronavirus impacting international mail services

Post by librarianc »

librarianc wrote:
05 Aug 2020 04:31
The Pom wrote:
05 Aug 2020 02:09

I always take the following route (not that it happens very often):

1. Contact the seller to let them know it hasn't arrived, and ask if they have any further info about its whereabouts.

2. When they get back & confirm that they posted on date xx.xx.xxxx and have no more info, I say I'll give it a few more days. (As said above, it's remarkable how often the item suddenly comes out of the woodwork.)

3. I tell them I'll be making a claim, but should the item arrive, I'll re-send the payment.
Done and Done. Email back and forth started in early June.

End of the week and probably move to point #3. We have dealt before, so don't think there will be any trust issue on their end.

John A
And here it is............the registered mail arrived today with my cover!! Appears all I had to do was think about a claim and it arrives..... :lol:

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Re: Coronavirus impacting international mail services

Post by mikotz »

Airmail sent on May 14 from Norway, arrived Aug. 6. Stamps not cancelled. Not too bad after all - as long as it was finally received.

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Re: Coronavirus impacting international mail services

Post by David Benson »

letter sent from Sydney 15th. May to Norway, arrived August 6th.

David B.

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Re: Coronavirus impacting international mail services

Post by FairyFoot »

Today 7th August, I received:

One from Inverness, 2nd class (The Tale of Jeremy Fisher), postmarked 3rd August
One from France postmarked 4th August
One from AL/USA postmarked 30th July
One from NL letter dated 31st July.
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Re: Coronavirus impacting international mail services

Post by dwhopper »

If countries are open for mail, post lockdown mail is moving well. It is the older stuff that got stopped and has yet to get restarted.

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Re: Coronavirus impacting international mail services

Post by britjag »

Received via email Wednesday from Postcrossing:

Your postcard US-6576768 to Mikhailt63 in Russia has arrived! It reached its destination in 155 days after traveling 6,242 miles.
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Re: Coronavirus impacting international mail services

Post by dwhopper »

Small parcel arrived today in Canada, from Premier Postal and Phoenix, mailed 1 April 2020, arrived 7 August 2020. Just one better eBay lot and a couple of smaller eBay lots left in transit.

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Re: Coronavirus impacting international mail services

Post by cursus »

Yesterday (August 7th) I got a letter posted last Monday (August 3rd) in UK. Not bad at all!
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Re: Coronavirus impacting international mail services

Post by RogerE »

Congratulations cursus! I wonder whether it was a happy accident‽

/RogerE :D

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Re: Coronavirus impacting international mail services

Post by scrute »

On the 19th May, I bought a cover on Delcampe. The seller was in Belgium and he sent a message stating it was "impossible" to post anything to Australia and he would send it as soon as he could. I heard nothing more until it turned up in the post on the 7th August.

It looks like it was posted in Belgium on 16th July. It got to SWLF on the 30th July and to me in Western Australia on the 7th August. 14 days seems like pretty good time from Europe to Australia. Equal to pre COVID mail speeds? 8 days to make it across the Nullarbor seems slow. But maybe that is modern Australia Post delivery speed.

So much of my mail receives no cancellation at all. This cover received two postmarks which enabled me to make this analysis. The Belgian postmark is 16 07 20 - 19. Anyone know what the 19 indicates?

Belgian cover
Belgian cover
Belgian postmark
Belgian postmark

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Re: Coronavirus impacting international mail services

Post by towradji »

Has anyone else been following the debate between Australia Post, the Victorian Government and the National Government.

In brief, stage 4 in Victoria has an underlying order for a 33% reduction in distribution centre staff. This has caused chaos in food, especially meat, centres. Some of this has been resolved.

A previously unstated impact is the request for Australia Post to comply. Mind you with the large increase in parcels this will be tricky.

The Federal Government first request was to exempt pharmaceuticals. The Aussie Post answer was how do you do this in a choked system, and how do you identify such parcels at every point and give them priority.

At least Christine Holgate has been outspoken on the madness of the original direction. Looks like she will be successful but time will tell.

If she isnt all mail delivery times will blow out in a major way

In the chaos of stage 4, curfews, etc, overseas readers will be comforted to know that greyhound racing remains in action and fully supported in Victoria. Another win for the dish lickers.

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Re: Coronavirus impacting international mail services

Post by BigSaint »

That may explain why there was so little mail in my post office box last week. :twisted:
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Re: Coronavirus impacting international mail services

Post by 22028 »

Priority Mail from USA to Germany, mailed 21 July, arrived Frankfurt Main Exchange office on 30 July where it was inspected due to too high value and sent to the nearest customs office close to my home and a notification was sent out to me which has arrived today morning i collected today at my local Customs office (after having paid my import tax...)...
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Re: Coronavirus impacting international mail services

Post by fchd »

I ordered some stamps from a dealer outside the UK for the first time since "lockdown" last Thursday (6th).

Arrived from Poland to the UK this morning - 4 days including the weekend. Very happy with that sort of service!

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Re: Coronavirus impacting international mail services

Post by The Pom »

Something I posted to Melbourne on July 16th has finally arrived in Australia.

Admittedly it's in Brisbane, but it's closer than it was.....
Always on the lookout for Australian pre decimal First Day Covers.

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Re: Coronavirus impacting international mail services

Post by Waffle »

Finally received a letter from AMark in Canada today 11/8/20. It was posted 29/5/20 at 688 Brant St, Burlington, Ontario and is postmarked at the South West Letter Facility at 21:50 on 5/8/20. It took another almost 6 days to get up to my front door. 68 days to cross the Pacific and 6 days to cross southern Queensland. Onya Australia Post.

Compare that with Royal Mail. The very recent Queen(Freddie Mercury et al) were ordered 3 weeks ago today. First day covers and mint stamps including the miniature sheet were part of the order. Common sense would suggest that the entire lot should travel in one envelope.Not so, the first F.D.C. and only 1 F.D.C. arrived in the same mail delivery as the Canadian V.E issues(which all came in 1 envelope!).

And it will all be blamed on Covid 19.
I prefer to collect UK, British Commonwealth esp Pacific area ( not excluding West Indies/Canada ) and Western Europe. At the bottom of my zone of interest is Eastern Europe and communist countries.

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Re: Coronavirus impacting international mail services

Post by jujuboy »

Order from Nordfrim, dispatched on the 21st July, delivered to Melbourne, Australia on the 26th July (which was a Sunday), a bulky order sent with DHL. No delay at all!

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Re: Coronavirus impacting international mail services

Post by HKStampsGuru »

As for Hong Kong, airmail is not available for most countries, though Speedpost is available (which is not an option if you're sending a 20g letter!) So it's either you opt for surface mail (which takes a few months) or you wait...

Post offices are open for MWF with shorter hours for the past 2 weeks while there are a few ones closed (because of high COVID-19 cases reported in the neighborhood).

Letter delivery is also affected, with alternate days delivery. My area though because there was a reported case in the processing post office, so no mail delivery for 2 weeks!
Mint, or used?

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Re: Coronavirus impacting international mail services

Post by norvic »

scrute wrote:
09 Aug 2020 16:04
On the 19th May, I bought a cover on Delcampe. The seller was in Belgium and he sent a message stating it was "impossible" to post anything to Australia and he would send it as soon as he could. I heard nothing more until it turned up in the post on the 7th August.

It looks like it was posted in Belgium on 16th July. It got to SWLF on the 30th July and to me in Western Australia on the 7th August. 14 days seems like pretty good time from Europe to Australia. Equal to pre COVID mail speeds? 8 days to make it across the Nullarbor seems slow. But maybe that is modern Australia Post delivery speed.

So much of my mail receives no cancellation at all. This cover received two postmarks which enabled me to make this analysis. The Belgian postmark is 16 07 20 - 19. Anyone know what the 19 indicates?


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Re: Coronavirus impacting international mail services

Post by norvic »

Waffle wrote:
11 Aug 2020 15:34
Compare that with Royal Mail. The very recent Queen(Freddie Mercury et al) were ordered 3 weeks ago today. First day covers and mint stamps including the miniature sheet were part of the order. Common sense would suggest that the entire lot should travel in one envelope.Not so, the first F.D.C. and only 1 F.D.C. arrived in the same mail delivery as the Canadian V.E issues(which all came in 1 envelope!).

And it will all be blamed on Covid 19.
I don't know how RM handle international orders but it is normal for items to be sent separately in many cases. Orders containing, for example, stamp cards (which are c6 and thick) would not be sent with FDCs or stamps (which are DL and thin). Unless there is a bulk order sent in a shoe-box splitting according to availability and warehousing process streams is the norm.
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Re: Coronavirus impacting international mail services

Post by 22028 »

Royal Mail to Germany, ordinary cover, posted on 8 July, just arrived.
Collecting Interests: Tibet, Nepal-Classic Issues, Iran-First Issue (Lion stamps), Iraq-Railway stamps 1928-1942, Overland Mail Baghdad - Haifa, SCADTA, the provisional Registration stamps issue 1921, Colombia, the private carrier stamps.

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Re: Coronavirus impacting international mail services

Post by Global Administrator »

22028 wrote:
11 Aug 2020 20:51


Royal Mail to Germany, ordinary cover, posted on 8 July, just arrived.

What needs to occur is for someone to build a tunnel or something from England to Europe. Problem fixed - delivery next day.

Planes should not be need to travel a few 100 miles. :idea:
.
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Re: Coronavirus impacting international mail services

Post by OldDuffer1 »

22028 wrote:
11 Aug 2020 20:51
Royal Mail to Germany, ordinary cover, posted on 8 July, just arrived.
On the other hand just received an item from Germany that took only 2 days- quicker than much inland post! It did say "Priority" on it so maybe that sped things up?

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Re: Coronavirus impacting international mail services

Post by Kiwidude »

New Zealand Prime Minister Jacinda Ardern has announced Auckland will go into lockdown and the rest of the country will go into level 2. From Midday 12th August to Midnight 14th August

https://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=12355759

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Re: Coronavirus impacting international mail services

Post by scrute »

norvic wrote:
11 Aug 2020 20:43
scrute wrote:
09 Aug 2020 16:04
On the 19th May, I bought a cover on Delcampe. The seller was in Belgium and he sent a message stating it was "impossible" to post anything to Australia and he would send it as soon as he could. I heard nothing more until it turned up in the post on the 7th August.

It looks like it was posted in Belgium on 16th July. It got to SWLF on the 30th July and to me in Western Australia on the 7th August. 14 days seems like pretty good time from Europe to Australia. Equal to pre COVID mail speeds? 8 days to make it across the Nullarbor seems slow. But maybe that is modern Australia Post delivery speed.

So much of my mail receives no cancellation at all. This cover received two postmarks which enabled me to make this analysis. The Belgian postmark is 16 07 20 - 19. Anyone know what the 19 indicates?


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Thanks norvic

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Re: Coronavirus impacting international mail services

Post by FairyFoot »

Saturday 8th, I received a card from MI/USA postmarked 3rd August.
Tuesday 11th, I received a letter from the same person in MI/USA postmarked 25th July!

Wednesday 12th, I received a letter from IN/USA postmarked 7th August.
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Re: Coronavirus impacting international mail services

Post by David Benson »

waiting for parcel from Ace Stamp Auctions, :Perth,

posted in Ellenbrook, Perth, Western Australia, 3rd. August 10.17 addressed to Sydney NSW
arrived Sydney 7th. August 7.53pm.
back to Perth, 13th. August 10.17am.
what next,

David B.

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Re: Coronavirus impacting international mail services

Post by Waffle »

Mr Benson, By the looks of FairyFoot's post, you should have ordered them from the United States. Looks like a faster transit time than from Australia. Kudos to Australia Post.
I prefer to collect UK, British Commonwealth esp Pacific area ( not excluding West Indies/Canada ) and Western Europe. At the bottom of my zone of interest is Eastern Europe and communist countries.

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Re: Coronavirus impacting international mail services

Post by 22028 »

Egypt, Registered letter to Germany, posted in Alexandria, 8 August, arrived already today!!!!
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Re: Coronavirus impacting international mail services

Post by midas42 »

Global Administrator wrote:
11 Aug 2020 21:10
22028 wrote:
11 Aug 2020 20:51


Royal Mail to Germany, ordinary cover, posted on 8 July, just arrived.

What needs to occur is for someone to build a tunnel or something from England to Europe. Problem fixed - delivery next day.

Planes should not be need to travel a few 100 miles. :idea:
A tunnel between England and Europe was completed in 1994
.

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Re: Coronavirus impacting international mail services

Post by DigitalPhilatelist »

The Pom wrote:
11 Aug 2020 08:07
Something I posted to Melbourne on July 16th has finally arrived in Australia.

Admittedly it's in Brisbane, but it's closer than it was.....
I just got something posted end of May from the UK. Its like the timeframes have been shifted to South African delivery schedules. :lol:
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Re: Coronavirus impacting international mail services

Post by King Tut »

Received a package from Colin yesterday (13/08/20) in Australia, sent from the UK (20/07/20). Not too bad as was thinking at least a month in the current environment
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Re: Coronavirus impacting international mail services

Post by Global Administrator »

midas42 wrote:
13 Aug 2020 23:41
Global Administrator wrote:
11 Aug 2020 21:10
22028 wrote:
11 Aug 2020 20:51


Royal Mail to Germany, ordinary cover, posted on 8 July, just arrived.
What needs to occur is for someone to build a tunnel or something from England to Europe. Problem fixed - delivery next day.

Planes should not be need to travel a few 100 miles. :idea:
A tunnel between England and Europe was completed in 1994

Wow - Really? You'd think someone would have issued STAMPS for that if it occurred?

BOTH countries you'd think. :?: :?:
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Re: Coronavirus impacting international mail services

Post by dwhopper »

I wonder if he heard a zooming noise as the sarcasm soared right over his head.

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Re: Coronavirus impacting international mail services

Post by Wolfgang »

A registered letter from Australia posted 6 April arrived this week!
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Re: Coronavirus impacting international mail services

Post by starling »

A registered letter posted 6th March to Austria arrived 10th August. So obviously went by sea-mail.

It seems that international postal services are returning to a more normal level. More and more countries are being removed from the "cannot send to" list and others are adding more previously suspended services.

https://auspost.com.au/about-us/news-media/important-updates ... ernational


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Re: Coronavirus impacting international mail services

Post by Starlight »

Ebay sale with several lots posted by Mr Benson April 27th arrived in Canada today August 19th :shock: :D
No receiver markings unfortunately.

Please accept this positive feedback as it has been so long I am not allowed to add now in ebay, and there is no feedback button. :) ;)

Amazing times

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Re: Coronavirus impacting international mail services

Post by David Benson »

Starlight,

thanks,

I am guessing, 8 weeks by container ship, 8 weeks by Canadian Customs,

David B.

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Re: Coronavirus impacting international mail services

Post by MJ's pet »

David Benson wrote:
13 Aug 2020 13:32
waiting for parcel from Ace Stamp Auctions, :Perth,

posted in Ellenbrook, Perth, Western Australia, 3rd. August 10.17 addressed to Sydney NSW
arrived Sydney 7th. August 7.53pm.
back to Perth, 13th. August 10.17am.
what next,

David B.


At least your parcel made it out of Western Australia.

I know someone waiting on a parcel from the West. Posted WA 6th August then :idea: nothing :idea:

The mail truck leaving Perth is like the last chopper out of Nam.

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Re: Coronavirus impacting international mail services

Post by MJ's pet »

Express Mail and Priority service standard guarantees suspended within Australia.
Big blow out for delivery times in regional WA

By Mal Gill
3 Jun 2020, 5:30 a.m. Farm Weekly https://www.farmweekly.com.au/story/6777492/big-blow-out-for-delivery-times-in-regional-wa/


AUSTRALIA Post maintains the impact of COVID-19 is to blame for turning its most rapid Express Post service into snail mail within Western Australia.

With its next-day guarantee currently suspended and other performance criteria set aside by the Federal government until June 30 next year as a result of COVID-19 impacts on Australia Post's business, delivery times for express post into some regional areas of WA have blown out.

Express post includes letters and parcels weighing up to five kilograms in pre-paid, flat-rate envelopes and satchels and is widely used by commercial customers to reach regional clients, as well as by private residents sending items to family and friends.

Australia Post customers in WA using express post for regular mailouts to country clients are experiencing delivery delays that seemingly make the more expensive express service no faster than the five business days delivery time Australia Post now claims for its cheaper regular intrastate mail.

Similar delays are also affecting Australia Post's priority letters service which previously promised next-day delivery within the metropolitan area and neighbouring towns and delivery within two days between towns in regional areas, all within the State.

Some of the longest intrastate delays seem to be for deliveries to smaller regional towns several hours' drive from Perth with no airfreight service, which makes a mockery of Australia Post's explanation that a lack of flights to carry an increased volume of mail is a major contributor to its problems in WA.

Australia Post said on April 20 it was "temporarily suspending" its express post guarantee of a refund and replacement envelope or satchel for articles that do not meet its next business day delivery standard.

While it has said it continues to "prioritise" Express Post items and the service continues to be its "fastest postal delivery option", it has acknowledged it "may not always meet the next business day delivery standard".

Australia Post has not indicated to regular customers at what point they might expect the next-day service and guarantee to be reinstated, but it has promised the service will eventually be reinstated.

It has not said who will make the decision to reinstate the service and guarantee and whether they will be reinstated nationally or State by State as local COVID-19 restrictions are lifted.

On May 22 Australia Post said the Federal government had agreed to its request for "temporary changes" to its performance standards in recognition of "operating constraints" due to COVID-19.

These changes included extending maximum delivery time for regular intrastate letters to up to five business days after the day of posting, suspending a requirement to provide a priority letters service and to delivery frequency in metropolitan areas, although regional delivery frequencies were to remain unchanged.

From June 1, priority letters - signified by the addition of a sticker costing an extra 50 cents -- will be processed and delivered as a regular letter, Australia Post said.

On its website it said the performance changes would be in place until June 30 next year, "subject to review".

Again on its website, Australia Post blamed "unprecedented parcel volumes being sent across the country as Australians adapt to living differently under COVID-19 restrictions" and a lack of airline flights to help carry up to two million mail items a day, for delays.

These issues were compounded by a significant increase in parcels that required manual sorting - there have also been some technical issues with automatic sorting - and social distancing measures affecting sorting room and other facilities' staffing levels, as well as on shift handovers, slowing the speed at which mail items can be processed, it said.

"We are doing everything possible to keep delivering during the coronavirus pandemic," Australia Post said on its website.

"However, the challenges presented by the pandemic mean there are delays as our business adopts additional safety measures to protect our people and customers," it said.

Farm Weekly put a series of questions to Australia Post in relation to express post delivery delays seeking answers, both for its own business which relies heavily on Australia Post and for other businesses and residents in regional WA who also rely on the service.

WA Australia Post customers using express post for regular mailouts to country clients are experiencing delivery delays that seemingly make the more expensive express service no faster than the five business days delivery time Australia Post now claims for its cheaper regular intrastate mail.

Australia Post's general manager deliveries Victoria/Tasmania/WA Shane Plant responded.

"Now more than ever, we understand the importance of our service for regional and rural communities," Mr Plant said.

"Our people are working hard to keep things moving through the network and we understand that these delays can be incredibly frustrating for our customers," Mr Plant said.

"Express post continues to be our fastest postal delivery option and we continue to prioritise these deliveries.

"However, a huge reduction in flights, social distancing measures and increased parcel volumes have impacted our entire network, resulting in a suspension of the express post next day guarantee and an update to our delivery timeframe.

"To help ease these impacts, we have chartered an additional eight freighter flights, increasing this to 17 dedicated air freighter flights per day, made arrangements to move more parcels through our road network and are exploring all available transport alternatives.

"However, this cannot completely account for the lack of domestic flights (passenger planes also carry mail).

"Additionally, we are operating our processing and delivery services seven days a week, have repurposed or opened 15 new facilities across Australia and are hiring hundreds of casual staff.

"This situation is unprecedented and the challenges are continually evolving.

"To deliver our usual express post service, we are reliant on domestic flight operations.

"Once these resume to a normal capacity and schedule, our usual express post service will also return.

"We will continue to review the situation and our performance to make necessary improvements and adjustments.

"We thank our customers for their patience and encourage them to visit auspost.com.au or call 13 13 18 for any specific issues or concerns."

On its website Australia Post has reminded customers aggressive or abusive behaviour towards its staff would not be tolerated.

"Our people continue to work tirelessly under difficult circumstances, so we're asking everyone to be kind and treat our dedicated people with the courtesy and respect they deserve - whether it be in a call centre, post office or dropping your delivery off," it said.

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Re: Coronavirus impacting international mail services

Post by David Benson »

MJ's Pet,

The parcel from Ace, Perth arrived yesterday,

David B.

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Re: Coronavirus impacting international mail services

Post by JohnB »

The solution to all the delays?


1964 Postage Paid envelope Speed it Thru Stephens
1964 Postage Paid envelope Speed it Thru Stephens

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Re: Coronavirus impacting international mail services

Post by norvic »

My tracked letter (registered if you like) to New York posted on 30 July was delivered today. The customer emailed overnight to say it had not yet arrived; USPS and (therefore) Royal Mail websites said that it was out for delivery, and so it transpired. All is well - 3 weeks-ish.
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Re: Coronavirus impacting international mail services

Post by faro »

Some recently posted mail must be leap-frogging items backlogged in the mess.

USA->UK doing fine here, anyhow...
I should've scanned a letter received on Tuesday 18th which was posted in New York Friday 14th p.m. but was put off doing so as none of the five internal UK items received at the same time had a postmark (and I know at least two were sent before the NY letter).

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Re: Coronavirus impacting international mail services

Post by Snap73 »

A significant improvement on post from South-East and East Asia to Ireland.

Malaysia: July 21st - August 14th
PR China: July 25th - August 21st

Mail was posted from Singapore on August 18th. See how long it takes.

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Re: Coronavirus impacting international mail services

Post by Global Administrator »

.

Foreign LETTERS have never generally been the issue.

PARCELS have been the major headache as from here they were going SEA for months (12-16 weeks to USA/Europe) despite AIR being paid.
.
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Re: Coronavirus impacting international mail services

Post by David Benson »

Posted Sydney March 25th., Arrived USA 21st. August.

Yes, mail is much better now, most of my sendings to North America and Europe are getting there within 3 weeks. South East Asia 4 weeks. to Eastern Europe, Middle East & South America, 6 weeks.

Glen wrote " Foreign LETTERS have never generally been the issue ".

Virtually all FOREIGN LETTERS sent from mid March to early August were sent by sea.

David B.

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Re: Coronavirus impacting international mail services

Post by MJ's pet »

MJ's pet wrote:
20 Aug 2020 14:50
At least your parcel made it out of Western Australia.

I know someone waiting on a parcel from the West. Posted WA 6th August then :idea: nothing :idea:

The mail truck leaving Perth is like the last chopper out of Nam.


It seems like limited mail is coming out of Perth by plane and nothing from WA to interstate by truck. Anything lodged outside of Perth is just piling up.

last chopper.jpg

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Re: Coronavirus impacting international mail services

Post by Catweazle »

MJ's pet wrote:
22 Aug 2020 12:43
MJ's pet wrote:
20 Aug 2020 14:50
At least your parcel made it out of Western Australia.

I know someone waiting on a parcel from the West. Posted WA 6th August then :idea: nothing :idea:

The mail truck leaving Perth is like the last chopper out of Nam.


It seems like limited mail is coming out of Perth by plane and nothing from WA to interstate by truck. Anything lodged outside of Perth is just piling up.


Image
Haha, a nice little photo. This should make good inspiration for our political cartoonists in the newspapers, well done!

Incidentally, was in Vietnam back in 2016 for the 50th anniversary of Long Tam. Noticed this building across from a rooftop bar and one of those on tour recognised it immediately, since it hasn't changed a bit. A long story, but in short, we ended up on top there for a little sight-see. Utter tourists, the lot of us, trying to re-live a bit of history! :roll: :lol: The ladder is very rickety, nobody has bothered to put in stairs, even fifty years later!
JohnB wrote:
21 Aug 2020 07:18
The solution to all the delays?



Image
Looks like Glen has branched out into offering a personalised mail service? :ugeek:

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Re: Coronavirus impacting international mail services

Post by towradji »

Might be the wrong thread, but Aussie Post has explained the recent bizarre routing information on tracked parcels.

With the imposition of Stage 4 Coronvirus regulations, night curfews, the compulsory reduction of distribution centre staff levels etc, the obvious impact is that parcel centres are absolutely choked in Melbourne.

Hence, truckloads of unsorted parcels are being sent interstate for sorting & routing. This can result in a parcel from a Melbourne suburb to another suburb making a route that includes Sydney or Brisbane.

Strange, yes, but does make sense. Not an unusual situation in the private sector as well.

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